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Shipping Policy

Last Updated: 25.06.2024

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At Hare Cola, we are committed to ensuring that your orders are processed and delivered efficiently. This Shipping Policy outlines important details regarding the shipping of our products.

1. Shipping Destinations

are Cola ships to various locations. Currently, we offer shipping to:

  • Domestic locations within Japan

  • International shipping to select countries (Please inquiry before purchasing Hare Cola)

Please note that shipping availability may vary based on your location.

2. Processing Time

Orders are processed within 1-3 business days from the date of purchase. You will receive a confirmation email once your order has been processed and is ready for shipment.

3. Shipping Methods and Delivery Times

  1. We offer the following shipping methods:

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  1. Standard Shipping: Estimated delivery time is 3-5 business days for domestic orders.

  2. Express Shipping: Estimated delivery time is 2-3 business days for domestic orders.

  3. International Shipping: Estimated delivery time is 7-14 business days depending on the destination and postal service within your country.

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Delivery times are estimated and may vary due to factors beyond our control, such as carrier delays or customs processing.

4. Shipping Costs

Shipping costs are calculated based on the weight of your order, shipping method, and destination. The shipping cost will be displayed at checkout before you complete your purchase.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

6. Customs, Duties, and Taxes

For international orders, please be aware that additional customs, duties, and taxes may apply upon arrival in your destination country. These fees are not included in the shipping cost and are the responsibility of the recipient.

7. Shipping Address

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact our customer service team within 48 hours of receiving your order. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as necessary.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our [Return and Refund Policy]

10. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

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We appreciate your understanding and cooperation in ensuring a smooth and efficient shipping experience with Hare Cola.

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